FAQs
Frequently Asked Questions
Find answers to common questions about leasing, amenities, pet policy, smart home features, parking, and more at Avasa Spring Branch in Houston.
What parking options are available at this community?
Avasa Spring Branch offers free surface lot parking for residents and Detached Garages are also available for rent.
When is trash pickup at Avasa Spring Branch?
Garbage is collected on Sunday through Thursday; Trash can be placed outside front door in designated receptacle starting at 6pm and must be taken back in by the next morning at 9AM. .
Where is the onsite dog park at Avasa Spring Branch?
We do not have a dog park
Where can my guests park when visiting the community?
Once guests are properly registered through VPP, our virtual parking app, they can park in any parking spot within the community as long as it is not reserved or illegal parking. If guests are not properly registered, they are liable to be towed at the owners expense. Please note guests can only be registered up to 3 times within 7 days. If they would like to extend their guest parking permit, they will need to reach out to the leasing office at least 48 hours in advance and receive confirmation that the parking permit has been extended.
What are your community’s pool hours?
10 AM – 10 PM
Do residents need a pool pass to use the pool?
No, residents will not need a pool pass to access our resort-style swimming pool. Residents are provided an assigned key fob at move-in, which is used to access [OUR GATED COMMUNITY AND] all the modern amenities at [PROPERTY NAME].
Does your community offer clubhouse rentals?
No, we do not at this time.
What are your fitness center hours?
Our fitness center is 24/7 and residents need a key fob to access the space.
Are there any amenities that require reservations?
We do not currently allow reservations for any of our amenities
What are the Pest Control Service Days?
Thursdays- we require at least 24 hour notice to be included on pest control list
Are pool parties/gatherings allowed?
We do not allow pool parties. Residents are allowed up to two guests per lease holder.
Where is the Compactor located?
In between building 2 and 3
Are there specific hours for Move-In and Move-Out?
Move ins and move outs starting at 10 AM to 5PM
Where are the grills and what type are they?
Available 10AM -10PM; gas grills, located at Building 1 and 3; they are first come, first serve
What are the Cable TV/Wi-Fi provider speed and phone number?
Yes, we offer bulk services through AT&T. Speed is 1GB and Customer service number is 866-299-6824
Who are the water and/or electricity provider and how can I contact them for service setup?
Water is automatically set up for residents at move in and they are billed monthly with rent; They can choose electric provider of their choice. For exclusive electricity offers and rates, they can visit https://gatby.com/venterra
What are the top community amenities?
Yes, we have a pet spa with pet wash station, two pools, courtyard area with grilling stations, and a co-working space with private conference room area. We also have garages, storage, and reserved parking spaces for an additional monthly cost.